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Tag Archive: merchant tips

April 10, 2019

Confronting Chargebacks

Notice of Chargeback This notice is always disheartening for a merchant to receive. Your hard-earned profits are sucked out of your bank account with no opportunity to explain your side before the money is removed. If you take too long to respond, you could lose the dispute simply for not responding in time. If you fail to respond at all, it can be considered a black mark against your business. If you are new to accepting credit cards or have just been lucky enough to have never received one, here’s what a chargeback is: a claim levied against a merchant...Read more


April 3, 2019

Selecting a Credit Card Processor

In the world of plastic we live in, it’s necessary to accept credit and debit cards to succeed in business. Customers are used to using their cards in person, online, or by phone, so merchants who don’t accept a credit or debit card for payment are a turn-off to most consumers. In a sea of credit card processors, how do you find the right one for you? The most logical place to start is by asking your trade association whom they recommend, endorse, or partner with. Support a processor that supports your industry. Do your due diligence before signing on...Read more


January 23, 2019

Signatures: Do You Need Them Or Not?

Earlier this year the four major credit card brands–Visa, MasterCard, American Express, and Discover–all made announcements that they would no longer require customers to sign for credit card transactions. The dollar amount didn’t matter anymore. You may remember that grocery stores stopped asking you sign for small purchases quite some time ago. But everywhere you use your card, from an airport parking lot to restaurants, you are still asked to sign the credit card slip, and you may wonder why. Here is some information about signatures. #1 – You Don’t Need a Signature The message was poorly delivered to merchants...Read more


December 12, 2018

Accepting Venmo in Your Business

There is no doubt that Venmo has become a popular way of moving money from one bank account to another. It can be particularly handy when one friend pays for something such as concert or movie tickets or a cab ride and you need to pay your share. People who don’t have a credit card but have money in the bank. Venmo is owned by PayPal, although PayPal didn’t launch the app: they acquired it in 2014. Originally Venmo could not be used to pay merchants; it was simply a friend-to-friend app. In 2016 Venmo began working with some merchants,...Read more


December 5, 2018

The Secret Service Cracks Down on Credit Card Skimmers

When you think about the Secret Service of the United States, you probably think of them as the security protectors of our president and other elected officials. You probably don’t associate them with being a defender of credit card fraud. Yet that is one of their additional functions. Specifically, the United States Secret Service went into high gear over the Thanksgiving weekend to target a specific kind of credit card thief: the skimmer. A skimmer is a device that is placed into legitimate credit card readers to capture the data of the card being used for a legitimate payment. The...Read more


June 16, 2017

Chauffeur Driven Magazine Features Chosen Payments

Chosen Payments is honored to be featured on the cover of Chauffeur Driven​ Magazine. The feature article shares the vision of our CEO, Jeff Brodly from the inception of Chosen Payments to the present time. It highlights our commitment and dedication to the ground transportation industry. We invite you to click the link below and learn more about our story. With more than 1100 transportation companies processing with us, we want to say, THANK YOU to the ground transportation industry for supporting us. You sure have our support. bit.ly/CPCD17  


May 25, 2016

Fighting An Amex Chargeback

chargeback

Many merchants falsely believe that if you are hit with a chargeback from American Express you will automatically lose the battle. It is true that Amex is a harder battle to fight than other credit card issuers. Part of the reason for this is based on the fact that Amex charges a “membership fee” rather than most other credit card issuers who either issue a credit card for free or charge an annual fee for the card. Based on this same logic, Amex sees their customers as “members” rather than “card holders” as other companies such as Visa and MasterCard...Read more


March 30, 2016

Doing The Right Thing

How you treat your customers determines your long term relationship Social media has expanded our sphere of influence and well as our ability to poll others about how they might handle a particular situation.  Whether it is a question about pricing or the return of an item or perhaps a service failure, we can ask hundreds if not thousands of peers for their advice.   That’s both good and bad.  The good part comes from getting lots of different opinions from lots of different people.  The bad news it, not all advice applies to all markets.  If you are asking...Read more


March 29, 2016

Mobile Marketing Tips to Help Small Business Owners

As an increasing number of people conduct business via mobile phones, merchants have new opportunities. However, there needs to be a balance when it comes to marketing this way. A common mistake that some small business owners make involves pushing too hard for sales, which actually causes potential customer to run the other way.   People who use mobile phones to purchase products and/or services are actually willing to provide personal information with merchants when offered discounts or coupons in exchange. Although this opens a door of opportunity, small business owners must navigate mobile marketing carefully. By learning how to...Read more


March 23, 2016

Four tips for cultivating your business

Growing your business is much like tending to a garden.  Underwater or overwater your plants and they will die.  Growing a business means tending to your clients and developing relationships with them rather than simply taking orders from them.  Here at Chosen Payments we strive to be your business partner.  We are not just your credit card processor but your partner in success.  We offer great programs like our Gift Card program.  We don’t just provide gift cards with your logo but ideas on how to use them in community charity events to maximize your exposure and benefit. Here are...Read more

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