Blog

Category: Merchant Business Tips

February 19, 2019

Accepting Checks Using ACH

One of oldest forms of payments is the paper check. For years merchants have accepted paper-based checks and hand carried them to the bank to deposit into their bank accounts with fingers crossed that the check wouldn’t bounce. The use of Automated Clearing House payments, or ACH for short, has improved cash flow by drastically shortening the time it takes for the money to show up in your bank account. Benefits of Using ACH Using ACH gives an edge of convenience for you and your customers.  Payments are quickly processed without the need for an actual paper check. Merchants receive...Read more


January 23, 2019

Signatures: Do You Need Them Or Not?

Earlier this year the four major credit card brands–Visa, MasterCard, American Express, and Discover–all made announcements that they would no longer require customers to sign for credit card transactions. The dollar amount didn’t matter anymore. You may remember that grocery stores stopped asking you sign for small purchases quite some time ago. But everywhere you use your card, from an airport parking lot to restaurants, you are still asked to sign the credit card slip, and you may wonder why. Here is some information about signatures. #1 – You Don’t Need a Signature The message was poorly delivered to merchants...Read more


January 9, 2019

Harnessing Technology for Business

In the past, business orders of all kinds were written down on a piece of paper and that piece of paper became the transaction record. In restaurants, it was typical to add up all the handwritten order totals and match it to the cash collected in the cash register. Today, the technology offered to merchants includes mobile apps and websites for ordering and smart Point-of-Sale systems that manage sales, inventory, scheduling, payroll, and credit card processing. These tools are important considerations for managing your business. A credit card processor like Chosen Payments can help you decide which technology platforms might...Read more


January 2, 2019

Creating the Ultimate eCommerce Experience

An online store or ordering page should create a satisfying experience for both you and your customers. When used correctly, you can obtain and use a wealth of information provided by your online customer. Here are some important considerations for creating and operating an eCommerce site. Your Domain Name You may already have a website and domain, but it may not reflect what you sell online. For instance, if you have a pet care product company called The ABC Company, you might have a website with the domain name “ABCinc.com” or “theabccompany.com.” It doesn’t really let a buyer know that you...Read more


December 19, 2018

If Marriott Can Have A Data Breach, So Can You

We continue to warn our merchants that data breaches occur every single day. Most are never reported by the media because they happen to small merchants with weak protection, the absence of firewalls, and protocols meant to protect from a breach. Large companies like Marriott Hotels have experienced IT departments with high-level security measures in place. Yet in September 2018 they found they had been hacked. While the specific incident was limited to their Starwood brand of hotels, a subsidiary, it shows that every merchant is vulnerable and susceptible. If a breach occurs, the merchant is responsible for the damage....Read more


December 5, 2018

The Secret Service Cracks Down on Credit Card Skimmers

When you think about the Secret Service of the United States, you probably think of them as the security protectors of our president and other elected officials. You probably don’t associate them with being a defender of credit card fraud. Yet that is one of their additional functions. Specifically, the United States Secret Service went into high gear over the Thanksgiving weekend to target a specific kind of credit card thief: the skimmer. A skimmer is a device that is placed into legitimate credit card readers to capture the data of the card being used for a legitimate payment. The...Read more


November 20, 2018

Avoid Chargebacks with Clearly Stated Refund Policies

Black Friday is upon us. Hopefully your cash registers will be singing on Friday with rapid fire transactions. Along with an increase in transactions, we also see an increase in fraud and chargebacks this time of year. Having a stated refund policy can really help you win a chargeback. Many times people who don’t like the gift that was given to them return it for a cash refund. If you allow that without question then there would be no issue for you. However, if you have any stipulation about returning products such as, “In its original packaging”, “Within X days...Read more


August 22, 2018

Hazards of using Venmo

venmo

Using money exchanging apps like PayPal, Venmo and Zelle have become commonplace in our electronic society. They are great for transferring money between friends, family members and complete strangers. All one needs is a bank account, email address or phone number. But, how safe are these apps? The Federal Trade Commission added online payment systems to its complaint database last year as more scams appear on social media sites. An example of a scam is someone pretending to have concert tickets they are selling with a promise to mail them or provide an electronic code once the money is received....Read more


August 15, 2018

Online Merchant Reports

Online Reporting System

Every day, our call center receives calls requesting information or assistance for things that can easily be handled with our free Online Reporting system. The system is full of many bells, whistles and power features that can simplify many of the jobs associated with handling credit cards.   Setting Controls Account owners can set up multiple logins for employees so each can have their own unique password and the owner can define what access each employee has and what tools they can use. For instance, perhaps you don’t want an employee issuing refunds or credits without approval. They can be...Read more


June 26, 2018

Is Your Credit Card Terminal a Cash Drain?

credit card

Many new business owners make the mistake of either leasing a credit card terminal or renting on a monthly basis. When faced with the costs of opening a business, the thought of spending another $300 for a credit card machine can be daunting. However, when presented as a rental or lease with payments “as low as $20” a month, it can seem quite attractive. It can be especially attractive when you forecast running $50,000 a month on the machine.  What’s $20?   However, at the end of 15 months, you have paid for the machine’s cost. Most merchants never look...Read more