Blog

Category: Merchant Business Tips

December 5, 2018

The Secret Service Cracks Down on Credit Card Skimmers

When you think about the Secret Service of the United States, you probably think of them as the security protectors of our president and other elected officials. You probably don’t associate them with being a defender of credit card fraud. Yet that is one of their additional functions. Specifically, the United States Secret Service went into high gear over the Thanksgiving weekend to target a specific kind of credit card thief: the skimmer. A skimmer is a device that is placed into legitimate credit card readers to capture the data of the card being used for a legitimate payment. The...Read more


November 20, 2018

Avoid Chargebacks with Clearly Stated Refund Policies

Black Friday is upon us. Hopefully your cash registers will be singing on Friday with rapid fire transactions. Along with an increase in transactions, we also see an increase in fraud and chargebacks this time of year. Having a stated refund policy can really help you win a chargeback. Many times people who don’t like the gift that was given to them return it for a cash refund. If you allow that without question then there would be no issue for you. However, if you have any stipulation about returning products such as, “In its original packaging”, “Within X days...Read more


August 22, 2018

Hazards of using Venmo

venmo

Using money exchanging apps like PayPal, Venmo and Zelle have become commonplace in our electronic society. They are great for transferring money between friends, family members and complete strangers. All one needs is a bank account, email address or phone number. But, how safe are these apps? The Federal Trade Commission added online payment systems to its complaint database last year as more scams appear on social media sites. An example of a scam is someone pretending to have concert tickets they are selling with a promise to mail them or provide an electronic code once the money is received....Read more


August 15, 2018

Online Merchant Reports

Online Reporting System

Every day, our call center receives calls requesting information or assistance for things that can easily be handled with our free Online Reporting system. The system is full of many bells, whistles and power features that can simplify many of the jobs associated with handling credit cards.   Setting Controls Account owners can set up multiple logins for employees so each can have their own unique password and the owner can define what access each employee has and what tools they can use. For instance, perhaps you don’t want an employee issuing refunds or credits without approval. They can be...Read more


June 26, 2018

Is Your Credit Card Terminal a Cash Drain?

credit card

Many new business owners make the mistake of either leasing a credit card terminal or renting on a monthly basis. When faced with the costs of opening a business, the thought of spending another $300 for a credit card machine can be daunting. However, when presented as a rental or lease with payments “as low as $20” a month, it can seem quite attractive. It can be especially attractive when you forecast running $50,000 a month on the machine.  What’s $20?   However, at the end of 15 months, you have paid for the machine’s cost. Most merchants never look...Read more


May 16, 2018

The History of the Discover Card

card

Today we conclude the series of the history of the Top 4 credit cards in America.  We conclude with the smallest of card brands, Discover Card. The Discover Card was actually launched by Sears. This is significant to know because Sears was a pioneer in consumer credit when it launched its own Sears Roebuck charge accounts in 1911, years before the credit card industry itself was born.  Except that you could only use your Sears card at Sears to buy things from Sears. In 1985 Discover was launched with no annual fee and offered a higher-than-normal credit limit.  This were...Read more


March 7, 2018

Loren needs a kidney

Hello friends and clients: Loren Kiblinger is a Customer Relationship Manager for Chosen Payments.  She may have helped you with a chargeback or processing issue in the past. Loren was diagnosed with chronic kidney disease, the cause of which remains unclear. Since the initial diagnosis, her kidney function has continued to deteriorate, to a point where her kidneys can no longer adequately support her body. This is known as kidney failure (End-Stage-Renal-Disease) and there are only two available treatment options (1) kidney transplant, or (2) spend the rest of her life on dialysis. A transplant will offer Loren the best...Read more


February 28, 2018

Does Your Credit Card Processor Help Your Business?

credit card processors

There are credit card processors and there is Chosen Payments, Your Partner in Success.  While most credit card processors simply process your transactions and take your money, Chosen Payments is committed to your success.  That means promoting your business, supporting your business and participating in the growth of your business. We take our profits and reinvest them into the growth of your business.  Whether you operate a limousine company, a jewelry store, a hotel, a funeral home or another  type of business in our vertical specialties, you will find us supporting you by not only attending your trade shows –...Read more


November 29, 2017

Are You Doing eCommerce Right?

eCommerce

If your company is not involved in eCommerce yet, you are really lagging behind.  This past Monday was Cyber Monday.  It has become known as the best day for online shopping and this past Monday saw the largest volume of single day online shopping since the internet was born in 1990. eCommerce is rapidly becoming the preferred business channel by consumers.  This is most evident in the fact that “Black Friday” was a dismal disaster for most retailers this year.  The long lines to get in the store, camping out, mad dashes through the store to get a coveted item...Read more


October 25, 2017

Credit Card Backup Guarantees

credit card

Last week we discussed why small businesses should simply process credit cards at the time service is rendered rather than invoicing a client and waiting for your payment at a time that is convenient to your client.  Sure, there is a fee to pay for processing a credit card but many businesses offer a 2% discount on an invoice paid before a certain date anyway.  While you might not offer a discount for early payments on invoices, you will end up spending more than the cost of processing a credit card in the long run if you choose to invoice....Read more