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November 20, 2018

Avoid Chargebacks with Clearly Stated Refund Policies

Black Friday is upon us. Hopefully your cash registers will be singing on Friday with rapid fire transactions. Along with an increase in transactions, we also see an increase in fraud and chargebacks this time of year. Having a stated refund policy can really help you win a chargeback. Many times people who don’t like the gift that was given to them return it for a cash refund. If you allow that without question then there would be no issue for you. However, if you have any stipulation about returning products such as, “In its original packaging”, “Within X days...Read more


October 29, 2018

Accepting Credit Card Payments Without a Card Present

With a society on the go, many credit card transactions are completed without ever seeing your customer. Today’s busy customer wants to be able to shop online, place orders by phone or simply make a payment without mailing a check or leaving their house. You can provide convenience for your customers by offering methods to pay from where ever they happen to be at the moment they want to do business with you. This is important today because if they can’t do business with you without coming to see you, they are likely to find a competitor that offers such...Read more


October 26, 2018

Friday Fun Facts

YouTube Star Leaves Waitress $10,000 Tip for Waters Mr. Beast, famous YouTube star with almost 9 million subscribers, orders two glasses of water at Sup Dogs and leaves $10K tip for the waitress. The YouTube Star made the day of the waitress on Saturday when he gave away $10,000 in cash after ordering two glasses of water and taking a few sips. Jimmy Donaldson aka Mr. Beast left a note that said: “Thanks for the delicious water.” The waitress, who is a student at East Carolina University, thought everything was a prank. She was so shocked that she didn’t even...Read more


October 19, 2018

Friday Fun Facts

Friday Fun Facts

Florida Man Attacks Mother with Sausages A hangry 22-year-old man was arrested by the police in Florida after he attacked his mother with sausages. Hermes Phillip Callijas was charged with domestic battery a week ago after attacking his mother with sausages. His mother reported that she was with her son in the kitchen when he asked her to prepare him something to eat. She told him that she was busy at that moment but will cook something in a few minutes. This angered the hungry boy and he started throwing sausages at her mother, hitting her in the eye. But...Read more


October 17, 2018

Top Trends Driving the Future of Payment Processing

Future of Payment Processing

The payment processing industry has changed over the last years, and it will continue to do so even faster in the future, considering the constant change in the customers’ behavior and habits, plus the rise of mobile payment platforms. Technology has reinvented commerce, and it opened doors to new ways of engaging with customers. The universe of payments is continuously evolving. A significant number of changes have shaped the payment industry in 2018. The question is: is your business prepared for the future? The more you know today, the more you can prepare for tomorrow. Here are some of the...Read more


October 12, 2018

Friday Fun Facts

Friday Fun Facts

Trick or Treaters over Age 12 Will Be Arrested Halloween revelers in Virginia are hereby warned of potential jail time for trick-or-treaters over the age of 12. The Chesapeake Municipal Code makes it a misdemeanor for anyone over the age of 12 to don costumes and go door-to-door for candy. The penalty for overage trick-or-treating has fines of up to $25-$100 and up to six months in jail. The 1970 law also bans trick-or-treating after 8 p.m., with potential fines of $10-$100 and the possibility of up to 30 days in jail. In Newport News, a law says that “no...Read more


October 5, 2018

Friday Fun Facts

FridayFunFacts

Cathay Pacific Misspells Own Name on Jet What’s in a name? Cathay Pacific Airlines debuted its newest plane with a slight glitch. The letter “F” was omitted from the word Pacific. The new plane rolled out branded Cathay “Paciic”. Cathay Pacific delivered a message on social media after being mocked for the error. “Oops this special livery won’t last long! She’s going back to the shop!”   Pilot Forgets to Pressurize Plane A Jet Airways flight traveling from Mumbai to Jaipur, India returned to Mumbai for an emergency landing after 45 minutes in the air. It seems the pilot forgot...Read more


October 3, 2018

Downgraded Transaction

downgraded transaction

What is a Downgraded Transaction A “downgraded” transaction actually costs you more money to process than it should have. Downgrades are completely avoidable if you know how to catch them. We will share at least three areas that can save you money on your transactions. While we may be talking pennies on the dollar, those pennies add up over the course of the year and can easily amount to a steak dinner for two.   How a downgrades works Every time you process a debit or credit card, the transaction is assigned an Interchange category with its own rate and...Read more


September 28, 2018

Friday Fun Facts

friday fun facts

Passenger Takes Over for Drunk Uber Driver An Uber passenger recently ended up driving himself home when he discovered his Uber driver was drunk. Surya Oruganti claimed he ordered an Uber for an airport pickup. The driver was “drunk and drowsy” so he moved the driver to the passenger seat, documenting the incident with video and photos shared on Twitter. Uber says, “Upon learning about this incident, the driver profile was removed from the app and we are looking into the matter.”   Uber Driver Sues Buccaneers Quarterback An Arizona Uber driver is suing Tampa Bay Buccaneers quarterback Jameis Winston....Read more


September 26, 2018

Accepting Credit Card Numbers by Phone

credit card

Accepting credit cards by phone is risky business to begin with. Almost all fraud involves taking a credit card by phone. Unfortunately, accepting credit cards over the phone is a common practice so we must recognize the risks associated from your point as a vendor as well as the risk to your customer.   Safety First Fraud isn’t the only risk from a phone order. Never accept a credit card from someone when you know they are driving a vehicle. Ask them to call you back when they are no longer driving. The sound of metal crunching is an awful...Read more